Tintagel House (Sheffield) Limited (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit sheffieldsteinergroup.co.uk, purchase a membership, or interact with our services.
1. Information We Collect
We may collect the following personal data when you visit our website, sign up for a membership, or make a purchase:
a) Information You Provide Directly
- Account & Email Subscription Details – Your name, email address, billing address, and shipping address (if applicable).
- Payment Information – We use Square for payment processing.
- Communication Data – If you contact us via email or website forms, we may keep a record of our correspondence.
b) Information Collected Automatically
- Cookies & Analytics – We use cookies and third-party analytics (e.g., Google Analytics) to improve website performance.
- IP Addresses & Device Info – Your browser type, IP address, and interactions with the site may be logged for security and analytics purposes.
2. How We Use Your Information
We collect and process personal data to:
- Process payments securely.
- Improve website functionality and experience.
- Send you emails (confirmations, account updates, and news if you have opted into the email list).
3. How We Store & Protect Your Data
We take data security seriously and implement measures such as:
- Secure payment processing via Square.
- Encrypted website connections.
Data Retention: If you request account or data deletion, we will remove your data unless legally required to keep it.
4. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access – Request a copy of the data we hold about you.
- Correction – Update any inaccurate or incomplete data.
- Deletion – Request deletion of your personal data (unless required for legal reasons).
- Objection – Opt out of direct marketing or limit how we process your data.
To make a request, contact us by email.
5. Cookies & Tracking
Our website uses cookies for essential functionality, analytics, and marketing. When you first visit, you’ll see a cookie consent banner where you can accept, reject, or manage cookies.
You can disable cookies in your browser settings, but some site features may not work properly.
For more details, see our Cookie Policy.
6. Third-Party Services & Data Sharing
We only share data with trusted third-party providers, including:
- Square– For secure payment processing.
- Google Analytics – For tracking site performance.
- Email Marketing Services (if used) – To send newsletters (only if you opt in).
Each provider has its own GDPR-compliant policies, and we ensure they meet standards.
7. Contact & Changes to This Policy
If you have questions about this policy, you can contact us at:
Email: sheffieldsteinergroup@gmail.com
Website: sheffieldsteinergroup.co.uk
We may update this policy from time to time. Significant changes will be communicated via our website or email.